Quality standards at The London Clinic

Our reputation has been built on both the exceptional levels of our medical expertise and devotion to our patients’ comfort and wellbeing for over 90 years.

We focus on combining the warmth of individual patient care with internationally acclaimed medical, surgical and technical expertise delivered by the highest calibre consultants and staff.

Our enviable nurse-to-patient ratio ensures we can provide personal, responsive care at all times.

Whether you are a day care patient, an inpatient or a visitor, you can be confident that our sensitive and approachable staff will treat you with respect, consideration and offer advice or reassurance.

Accreditations

Click below to see a PDF of some of our accreditations at The London Clinic.

View PDF

 

How The London Clinic is regulated

We are regulated by the Care Quality Commission (CQC) in accordance with the Health and Social Care act 2008 and the hospital is regularly inspected to ensure we meet the relevant standards. The CQC Nominated Individual is Dr Nathan Kasivisvanathan. The CQC Registered Manager is Tonya Kloppers.

The Care Quality Commission is responsible for monitoring the performance of all NHS and independent healthcare organisations across England and Wales.

Care Quality Commission Report

The Care Quality Commission (CQC) carried out a detailed routine inspection of all of our services on 3 November 2021, scoring us an overall ‘good’ rating. View the full findings below:

View CQC's latest inspection
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NJR (National Joint Registry) Quality Data Provider for 2023

The London Clinic has been awarded as an NJR (National Joint Registry) Quality Data Provider for 2023. The ‘NJR Quality Data Provider’ scheme has been devised to offer hospitals public recognition for achieving excellence in supporting the promotion of patient safety standards through their compliance with the mandatory National Joint Registry (NJR) data submission quality audit process and by awarding certificates the scheme rewards those hospitals who have met the targets.

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Leaders in Safeguarding Standards

We are delighted to announce that the London Clinic successfully completed the Leaders in Safeguarding review process in January 2025, following a November 2024 audit. This is now listed on the national register, and will last for two years.

View the register here.

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Gold standard in Aseptic Non-Touch Technique

The London Clinic are pleased to have been awarded Gold accreditation in Aseptic Non-Touch Technique (ANTT). Endorsed by the Association for Safe Aseptic Practice, ANTT is an internationally-recognised standardised clinical practice framework used to help prevent infections in healthcare settings.

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JAG (Joint Advisory Group) Accreditation

The London Clinic’s endoscopy service has received JAG (Joint Advisory Group) accreditation, the gold standard for GI endoscopy. This recognition reflects our commitment to the highest standards of patient care, safety and clinical excellence.

JAG accreditation is a voluntary process that evaluates clinical services against a recognised quality framework, covering clinical care, patient experience, workforce and training. It highlights best practice and supports continuous improvement.

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Accreditation for high standards

The London Clinic has been awarded CHKS accreditation and ISO certification which recognises healthcare organisations meeting the highest standards across legal and professional requirements, patient and staff safety, patients’ rights and sound organisational practices.
ISO 9001 certification is a globally recognised standard for quality management and reflects our commitment to continuous improvement and excellence in patient care and experience.

Achieving this accreditation and certification is a testament to the dedication, expertise and high standards of our Radiotherapy, Radiotherapy Medical Physics and Oncology Pharmacy teams.

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The London Clinic is an endometriosis centre

The London Clinic is a British Society for Gynaecological Endoscopy (BSGE)-accredited endometriosis centre. Endometriosis impacts over 1.5 million people in the UK. Despite its prevalence, it can take nearly nine years on average to receive a diagnosis.

Patients with endometriosis can rest assured knowing that at our hospital, they’ll receive specialist care from a team of experts, including tailored treatment plans, pain management and support to improve overall quality of life.

We see first-hand how much endometriosis can impact people’s lives, and we’re passionate about offering care that is both expert and compassionate.