Your stay

When you stay at The London Clinic, you’ll be surrounded by a dedicated care team, top facilities and little extras to give you the peace-of-mind that comes with knowing you’re in the best hands. 

your-stay-hero-new.jpg

Explore The London Clinic

Here you can find all the information you need to help you to prepare for your stay at our hospital and the exceptional service you can expect while you're here. If you have any questions and need more information, please contact our friendly enquiries team.

Watch the video below give you a feel for what to expect when you come into The London Clinic.

Your room and facilities

All our patient bedrooms are well-equipped with everything you need to make your stay as comfortable as possible, including:

  • Electronic patient-controlled bed
  • En-suite bathroom
  • Air conditioning
  • TV and radio with remote control
  • Telephone with direct dial facilities
  • Nurse call system
  • Personal safety deposit box/safe for any valuables, but it’s best to leave anything you don't need at home
  • WiFi internet access is available throughout The London Clinic, and we encourage the use of the use of video calling

We have some mobile devices that you can use if you do not have your own and want to keep in touch with friends or family.

If you bring any electrical appliances, please ask your nurse to get them checked by one of our electricians.

Cleaning

Cleanliness and hygiene are important to everyone in the hospital.

We have our own housekeeping team who will clean your room every day, supply fresh towels each day and deep clean your room after you leave.

A lady cleaning a desktop with spray

Concierge service

During your stay, our concierges can help you arrange travel and accommodation, book tours, theatre shows and restaurants.

Watch the video below to find out what our concierge can do to help you make your stay easier and make the most of your time in London.

Your care team

When you stay with us, you’ll be looked after by a team of doctors, clinical assistants, nurses, physiotherapists, pharmacists and many others.

Nurses around desk

Visitors

Our visitor policy was updated on 14 January 2022, in accordance with UK Government guidelines. Here you will find information about getting to the clinic and guidance for visitors.

Visitor with flowers

Our pharmacy

If you need any medications to take home with you, your doctor will write you a prescription which our on-site pharmacy will dispense for you.

One of our highly trained pharmacists will talk to you about how to take your medication correctly and tell you about any possible side effects.

Pharmacist organising medication

The Devonshire Café

The Duchess of Devonshire wing café open from 7.30am to 5.30pm every weekday.

The café provides a calm setting for patients and visitors away from the hospital environment.

A range of products from The Soho Sandwich Company, Paul Rhodes Artisan Bakery and Lavazza coffee are available alongside a wide selection of other food and beverages.

Two people sitting on the sofa at the cafe

Day surgery unit

If you’re having treatment and leaving the same day, this is likely to be in our day surgery unit.

The unit is based on the third floor at 20 Devonshire Place and is open Monday to Friday, 7am to 8pm.

Each theatre is dedicated to a specialty and our dedicated nursing staff work with expert teams to provide the care you need without delay.

We have private pods available if you need to change clothes for your procedure, in waiting areas equipped with television screens.

We also have patient bedrooms in the day surgery unit, if required.

Day surgery unit

Food and drink

Eating well forms a vital part of your treatment and recovery. Our catering team, guided by our expert dietitians, offer a healthy and tasty dishes influenced by many culinary styles.

Our head chef will speak to you personally to understand your requirements, taking into account your dietary needs and working closely with our dietitians to perfect the ideal menu for your recovery.

We prepare all our dishes with fresh produce and, where possible, we buy our ingredients locally and sources our fish sustainably.

We have long-standing relationships with Smithfield meat market, Billingsgate, Home Counties farms and Cornish day boats.

An image of a poached egg on a bed of couscous

Intensive care unit

Our intensive care unit (ICU) provides specialised care for critically ill and post-operative patients with complex conditions and needs. With 13 individual patient rooms, our modern ICU facility provides world-class care using the latest technologies and treatment protocols.

An image of a desk area and corridor
Share

Get in touch

Contact us to find out more about your stay and the facilities at The London Clinic.