Day in the life: Head of Operations, Cancer Care

3 August 2026

In our Day in the Life series, we sat down with Matthew Clark, Head of Operations for Cancer Care. He reflects on his career journey, what inspires him in his role and why he believes the future at The London Clinic is so exciting.

Image

What does a typical day look like for you?

As Head of Operations for Cancer Care, my role involves overseeing several key areas across the hospital. Currently, this includes the Stem Cell Lab at 116 Harley Street and the Nuclear Medicine/Molecular Imaging department, both of which are preparing for an exciting relocation. I also look after the Oncology Hub, which coordinates all bookings for radiotherapy and chemotherapy, and I support our Medical Physics and Radiotherapy teams in delivering cutting-edge radiotherapy treatments to patients.

What do you enjoy most about your job?

I am a very people- and relationship-oriented person, so I really enjoy working closely with the teams who perform vital roles for our patients. I particularly value the opportunity to meet new teams beyond my original scope of expertise and explore how I can support them to improve operations, see more patients and ensure they are satisfied with the service.

I am a very people- and relationship-oriented person, so I really enjoy working closely with the teams who perform vital roles for our patients.
Matthew Clark, Head of Operations, Cancer Care

Why did you choose to work at The London Clinic?

I initially joined The London Clinic in 2009, just as we were opening our CyberKnife service. It felt like a great opportunity, only a year after graduating, and a chance to move to London. I have been with the Clinic ever since, apart from a break in 2013 and 2014 when I worked back in the NHS and gained valuable experience. I also took that time to travel around Africa, which was a fantastic personal journey.

How would you describe the team or culture here?

The London Clinic feels like a big small hospital. We see a large number of patients across multiple sites, but there is still a strong sense of familiarity. You often recognise colleagues from different teams when you see them in the canteen or around the buildings, which creates a real sense of community.

Can you share a moment that made you feel proud to work here?

There have been so many moments throughout my time at The London Clinic. I have been involved in several award ceremonies where we have been recognised for our innovation, particularly in radiotherapy. On a personal level, I am also very proud of my career progression here. Each time I have gone for a new role or promotion, there has always been that moment of doubt about whether it is the right step or if I am ready. But I have always taken the leap, and I am proud of having done so.

The London Clinic feels like a big small hospital... there is still a strong sense of familiarity. You often recognise colleagues in the canteen or around the buildings, which creates a real sense of community.
Matthew Clark, Head of Operations, Cancer Care

What would you say to someone thinking of joining us?

If someone was considering working here, I would say it is incredibly rewarding to be part of a not-for-profit organisation. You know that the work we do directly benefits the business and, more importantly, supports patients both in and out of the hospital. While we face challenges and have work to do to ensure we are fit for the future, it is an exciting journey to be on. Our new partnership with Northwestern Medicine brings a wealth of opportunity and a strong strategic partner. I believe the next five years will bring huge changes that will help make The London Clinic the hospital of choice.

c28f76efb1347900d5bb850330e35ec545660de9 (1) (1)

Explore vacancies

You can benefit from a wide range of clinical and non-clinical training organised by our first-class Learning and Development team. It’s a great opportunity to build your knowledge, develop your skills and potentially gain further qualifications.