Your health is personal to you and that’s why we go out of our way to make it easy for you to make the right decisions at the right time. Here’s how:
- We have a hospital-wide policy to keep medical jargon to a minimum. Our website and patient brochures are written by experts in explaining medical topics in a practical and useful way, and answering the questions we know you want to ask
- Contacting us is easy. Whether you want to email, or call we’ve made it simple to get in touch with the right person, quickly
- Before you come into hospital, we’ll take the time to find out any information we need to plan for your arrival. We’ve designed simple pre-assessment forms that can be easily filled in on paper, over the phone or online for those who prefer to do things digitally
- And we have ward co-ordinators, specially appointed members of our healthcare teams whose job it is to make sure each patient has everything they need during their stay. They’ll answer your questions, keep you posted on next steps - and make sure you don’t miss out on any extras that are part of your care.
Put simply, its healthcare designed around you.