Website terms and conditions

By accessing this site, you signify your acceptance to the website terms and conditions listed below.

Registered charity statement

The Trustees of The London Clinic Limited ("The London Clinic") is a registered charity (no. 211136) established under and governed by English law. The services described are provided in England and the statements made on this website are governed by English law. Registered in England under company number 307579, registered address 20 Devonshire Place, London, W1G 6BW.

Disclaimer

The London Clinic has made all reasonable efforts to ensure that the contents of this website are true and accurate in all material respects. The London Clinic shall not be liable for any loss or damage howsoever arising in connection with the content of the website. The London Clinic does not guarantee that the website will be error-free, omission-free, uninterrupted or without delay.

Whilst The London Clinic makes all reasonable attempts to exclude viruses from the website, we cannot guarantee that the website will be virus free and accept no liability in the unlikely event that the website is not virus free.

Users are recommended to take appropriate safeguards before downloading information from this website.

The information contained on the website has been prepared for general guidance only; it does not constitute professional medical advice. Users should contact The London Clinic directly for advice concerning specific matters before making any decision.

The website contains hypertext links to third party websites. The London Clinic cannot provide any warranty (express or implied) as to the accuracy or source of information contained on these websites. Hypertext links from The London Clinic website to third party websites do not constitute any endorsement of these third party organisations.

Conditions of use

Due to the changing nature of laws, regulations and the content of this website, please ensure that you regularly review all disclaimer and data protection statements posted on this site. Your continued usage of this website will be considered acceptance of any changes made.

Data protection

The London Clinic strives to comply with the terms of the Data Protection Act 2018 and medical confidentiality guidelines.

If you have any concerns about data protection at The London Clinic or would like further information then please contact dataprotection@thelondonclinic.co.uk.

Your rights under the Data Protection Act

If you still have concerns about the processing of the information or your rights as an individual, please contact:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Telephone: 01625 545745

or visit ico.org.uk

Data collection and storage

As part of our ongoing service development, we may from time to time send you details about other services. If you do not want to receive such updates please e-mail info@thelondonclinic.co.uk.

Alternatively you may contact us in writing or by telephone :

Marketing Department
The London Clinic
20 Devonshire Place
London W1G 6BW

Telephone: +44 (0) 20 7616 7788

Any details that you provide when making an enquiry to The London Clinic will be stored for a period of two years in order to assist with market research. Please tick the box on the general enquiry form to indicate you consent to your information being stored in this manner.

Telephone enquiries

Your call may be recorded for training and monitoring purposes.

Email enquiries

Where you request clinical information from us concerning services at The London Clinic this will be transmitted back to your email address unless you explicitly request that we convey it through a different medium e.g. by post. Whilst The London Clinic makes every effort to ensure its Internet infrastructure is secure, email is inherently unsafe and The London Clinic can take no responsibility for transmitting data electronically.

Processing your enquiries

Medical details you send to us electronically for assessment of your condition, arrangement of appointment or any other purpose may be transmitted to Consultants with admitting rights at The London Clinic for their professional opinion.

By sending us your details, health records etc. you consent and accept that it may be necessary for us to forward these clinical details electronically or in other formats.

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