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General enquiries:
+44 (0)207 935 4444
Book an appointment:
+44 (0)207 616 7693
Self-pay enquiry:
+44 (0)203 219 3315


The Rafaelo® procedure is a new and effective treatment that significantly reduces and eliminates symptoms of internal haemorrhoids (also known as piles). The London Clinic is one of a handful of private hospitals in London to offer this revolutionary technique.

Rafaelo® uses the established technology of radiofrequency ablation. This allows patients to return home on the same day of treatment with minimal post-operative pain, if any at all, and quickly return to normal daily activities.  

Haemorrhoids cause:

  • Bleeding
  • Discharge
  • Irritation
  • Pain


Radiofrequency ablation heats up the tissue within the haemorrhoid, cutting off its blood supply, causing it to shrink and detach from the anal wall. Radiofrequency ablation aims to significantly reduce symptoms with minimal risk of those complications typically associated with more invasive treatments such as haemorrhoidectomy.


If you have internal haemorrhoids (graded between 1-3), your consultant is likely to recommend Rafaelo®. Some grade 4 haemorrhoids may be reduced in size, and symptoms might be significantly improved, but in most cases this treatment will not remove the physical mass completely and surgery may still be required.

The recent Journal of Coloproctology[1] paper has shown radiofrequency ablation’s safety and effectiveness in patients with grade 3 haemorrhoids.  

Rafaelo device for haemorrohoids treatment


Rafaelo® is usually done under local anaesthetic, with or without sedation. It involves inserting a small device into your back passage called a proctoscope. This allows the surgeon to examine the haemorrhoids.

The surgeon will use the Rafaelo probe to deliver the radiofrequency energy to treat the haemorrhoid. This aims to limit its blood supply causing it to shrink and fall away, relieving you of your symptoms. The whole procedure takes an average of 15 minutes.


The London Clinic’s priority is to provide our patients with support, comfort and access to the best and most-up-to date healthcare.

In accordance with NICE – the National Institute of Health and Excellence – our expert colorectal consultants work with multidisciplinary teams to discuss and plan your treatment. We have colorectal specialist nurses who will support you before, during and after the procedure.

[1] Evidence for Rafaelo®

Medical Admissions

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Facilitating acute admissions into The London Clinic whilst maintaining the highest levels of safety and care, supported by a consultant on-call rota.

Concierge service

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We can support our patients with travel, hotel accommodation, London tours, plus theatre and restaurant reservations.

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Main numbers

General enquiries: 020 7935 4444 Appointments: 020 7616 7693 Self-Pay: 020 3219 3315

Other numbers

Concierge service: 020 3219 3323International office: 020 3 219 3266Invoice and payment enquiries: 020 7616 7708

Your call may be recorded for training and monitoring purposes.

Medical service numbers

Breast services appointments: 020 7616 7653 Diagnostics appointments: 020 7616 7653 Endoscopy appointments: 020 7616 7760 Eye centre appointments: 020 7616 7768 Haematology appointments: 020 7535 5503 Kidney services appointments: 020 7224 5234 Liver services appointments: 020 7616 7719 Physiotherapy appointments: 020 7616 7651 Radiology appointments: 020 7616 7653

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