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Date: 29 May 2018

Entrance to the Duchess of Devonshire Wing

The London Clinic has won the award of International Cancer Centre of the Year at this year’s IMTJ Medical Travel Awards. We also received the Highly Commended Award for Excellence in Customer Service.

The awards celebrate innovation and excellence in the medical travel, medical tourism and health tourism industry.

Competing against other international hospitals, winning the International Cancer Centre of the Year category is pleasing because to win, cancer centres must show:  

  • The greatest success in attracting and serving international patients (medical tourists)
  • Evidence of the numbers and type of patients treated, quality and range of services and patient satisfaction

The judging panel stated: "We were highly impressed by the innovative ways The London Clinic approaches cancer care; with everyone across The London Clinic taking an active role in ensuring that patients are well looked after."

We are also proud of our Highly Commended Award for Excellence in Customer Service. The judges made their decision on evidence of quality at all stages of patient engagement – from initial enquiry to follow-up, and complaint handling. 

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