Safeguarding at The London Clinic
At The London Clinic, we are committed to protecting the safety and wellbeing of children, young people, and adults. Safeguarding is a key priority, and all our staff—both clinical and non-clinical—play a role in ensuring our patients and service users are safe, respected, and supported. This commitment reflects our values—we work as one, personalise care, and go further to provide safe, high-quality care for everyone who accesses our services.
Our Commitment to Safeguarding
We believe that everyone has the right to:
- Live free from harm, fear, and abuse.
- Be protected from exploitation and neglect.
- Make independent decisions, even when there is some risk.
- Say ‘No’ to anything they don’t fully understand.
We regularly review our safeguarding policies to align with national laws, best practices, and the expectations of health and social care authorities. We also work closely with local safeguarding agencies to ensure a joined-up approach to protecting those at risk.
Strong governance
The London Clinic’s Board of Trustees plays a key role in safeguarding assurance and oversight. They ensure that safeguarding policies, procedures, and practices are effectively implemented, regularly monitored, and continuously improved. The Board holds the organisation accountable for maintaining the highest standards of safety and protection, ensuring compliance with national regulations and best practices. Through regular reporting and scrutiny, they provide leadership to keep safeguarding at the heart of our care.
How we ensure safe care
- Dedicated leadership: The Chief Nurse is the designated professional for safeguarding at The London Clinic, supported by a team of safeguarding specialists and as Registered Manager holds overall responsibility for ensuring compliance with Care Quality Commission (CQC) standards.
- Rigorous screening: All staff undergo background checks through the Disclosure and Barring Service (DBS) before joining, and directors meet the Fit and Proper Persons Test requirements.
- Training for all staff: Our team receives safeguarding training tailored to their roles, covering topics such as signs of abuse, reporting procedures, disclosure, child and adult protection, preventing radicalisation, and supporting individuals with additional needs such as learning disabilities and autism.
- Clear policies and procedures: We have safeguarding policies and procedures in place, regularly updated to reflect legal changes and best practices.
- Partnership working: We collaborate with local authorities, Westminster Safeguarding boards, and other organisations to ensure coordinated support for those at risk.
- Speaking Up: Staff are encouraged to report any concerns about safety, or poor practice. We follow the Duty of Candour, meaning we are open and honest if an incident occurs that causes harm.
Recognised for excellence
The London Clinic is proud to have achieved the Quality Mark through Leaders in Safeguarding in 2025, reflecting our commitment to the highest standards of care and protection.
If you would like further information or have any concerns about safeguarding, please use the button below to email our Safeguarding Lead.