Compliance

The London Clinic complies with a number of legislative requirements and is committed to transparency and fairness.

Compliance with the Competitions and Markets Authority

On 1st October 2014, the Competition and Markets Authority (CMA) published the Private Healthcare Market Investigation Order 2014 (the Order) as part of the remedies required by its final report on the Private Healthcare Market Investigation.

The Order requires private hospitals to disclose certain information relating to referring clinicians. These are are set out for The London Clinic in the following sections:

How we support our consultants

At The London Clinic, providing the best care for our patients is our priority.

We are honoured that leading physicians and consultants choose to run their private practice from our hospital using of state of the art facilities.

As a charity, we invest our surplus income in training and development programmes for our nursing and other specialist medical staff.

We also invest in our equipment and estate to ensure our patient’s receive the best level of care from our staff and consultants utilising the most up-to-date technology the industry has to offer.

We take pride in the services we offer to our patients and to ensure that our consultants are able to focus on providing high quality care, we provide support to consultants.

Our consulting rooms

As a patient, attending a consultation can be worrisome and cause anxiety.

To minimise the worry patients may experience and to start any treatment required in a prompt and timely manner, we licence our consulting rooms to doctors on an hourly or sessional basis at market rates.

We have consulting suites on either Harley Street or Devonshire Place, which are rented to clinicians on an annual or sessional basis.  Sessional rooms are rented at a cost of £535 - £675 per month per session and consulting suites are rented at a cost of £30,000 - £40,000 per annum.

We consider that this represents a fair market value. A small number of suites are currently rented at rates outside this range and these are in the process of being reviewed.

The following low value services are also provided to referring clinicians with practising privileges at the hospital:

•    Basic workplace amenities such as tea, coffee, refreshments and stationery

•    General marketing support, including online marketing, consultant directories and GP education events

•    Operational and administrative services to facilitate the processing of patient admissions

•    General clinical services such as access to room space for Multidisciplinary Team meetings

General corporate hospitality and events

In 2021, The London Clinic held a series of dinners with consultants from various specialties for the purpose of meeting members of the executive and clinical teams and listening to and engaging with consultants. The cost of the dinners ranged from £20 to £75 per head.

Corporate hospitality events held by the hospital at no charge to referring clinicians are set out below, together with the cost of providing such events:

2021 Consultant, GP & Staff Networking Event - Rugby £10,000
2021 Consultant, GP & Staff Networking Event - Cricket £9,500
2021 Christmas gifts for consultants in lieu of a Christmas party Max £80 per head

Clinical quality 

Our mission to be the most trusted hospital and advancing healthcare underpins everything we do.

Since our incorporation in 1932 and subsequent charitable status in 1935, we have worked closely with leading consultants and medical professionals to provide first class patient-centric patient care. 

Establishing close working relationships with consultants across all hospitals is fundamental to our delivery of first class patient care across all our facilities. 

Our clinical quality processes are designed to ensure that we are able to manage complex services and facilitate the best possible care for patients.

In order to do this and to support our extensive range of complex specialisms, we have a number of clinical groups focused on the delivery of specific areas.  Some of these groups offer round-the-clock support to our most vulnerable and acutely sick patients.

Pain Management

We have a well-established Pain Management service lead by our Consultant anaesthetists. Consultants are remunerated at market rate for their work in developing and maintaining this key service.

Anaesthetic on-call rota

In addition, our pain management service is supported by our out of hours anaesthetic on-call rota. Consultants on this rota are remunerated at market rate for their services to this specialist field.

Multidisciplinary team meeting (MDT)

Regular Cancer (oncology) Multidisciplinary Team meetings are a vital component of The London Clinic’s Clinical Governance framework.

The primary objective of our MDT meetings is to provide a formal mechanism for multi-disciplinary input into the planning of the initial treatment, and review of the ongoing management (whenever there are significant changes in therapy) of patients with cancer who are being treated at The London Clinic.

The MDT is responsible for confirming a cancer diagnosis, recommending a treatment plan and developing individual treatment pathways for patients.

We remunerate Consultant Radiologists and Pathologists for their attendance at our MDT meetings to ensure quality and consistency of this key service. Nominated Lead Radiologists and Pathologists are remunerated £250 per MDT. This payment is remuneration for the time spent reviewing patients imaging in preparation for the MDT and subsequent attendance.

Our 2020 annual report

You can download our 2020 annual report here. This report outlines the essential activities carried out by the hospital and staff, as well as notable achievements during a year which saw a global pandemic transform the provision of modern healthcare and the healthcare economy.

Pay at The London Clinic

Pay Policy 

The London Clinic is committed to paying fairly and in line with the recruitment market to ensure the competitiveness of salaries in order to retain and attract talent.

The purpose of The London Clinic's Pay Policy is to ensure transparency and accountability with regard to setting rates of pay.

Download our Pay Policy

Inclusion Pay Report

Alongside all organisations with 250 or more employees, we have published our Inclusion Pay report. This report includes the gender pay gap (the difference in pay between men and women working at The London Clinic).

We are required to publish data which includes employees, contractors and bank workers.

Download the Inclusion Pay Report

Fire safety

The London Clinic is pleased to be members of the Fire Protection Association (FPA) who are the UK’s leading fire safety organisation approved by Lloyds Register and certified to BS EN ISO 9001:2015

Our membership demonstrates that we have a professional interest in fire safety, and are able to access the wealth of advice, guidance and technical expertise which the FPA offers. 

The FPA also undertake our fire risk assessments and work closely with us to advise on fire safety training.

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