Preparing for your stay

When you to come for your stay at The London Clinic, please bring the following along with you:

  • Copies of your medical information – for example any X-rays, scans or medical records relating to your treatment
  • A list of your current medication (including creams, ear/eye drops, inhalers, herbal or over-the-counter preparations) and dosages, along with any medication you take in its original packaging (not decanted into a pill box)
  • Nightwear, underwear and a dressing gown
  • Non-slip slippers, or slippers with a good grip, to help avoid any slips and falls
  • Toiletries (we provide towels, soap, shampoo and shower caps)
  • Comfortable clothes to wear when you leave the hospital
  • Any magazines, books, laptops and chargers you would like to have with you
Please bring a list of your current medication

Making your stay as comfortable as possible

You will meet a variety of people who all have your care as their priority. You will be looked after by a team of doctors, clinical assistants, nurses, physiotherapists, pharmacists and many others. We also offer a chaperone service to all patients receiving treatment at The London Clinic.

When you arrive at The London Clinic, one of our patient liaison officers will meet with you to complete your paperwork and take payment information before one of our hospital porters shows you to your room and explains the facilities.

Our Concierge service

We are working in partnership with concierge specialists, Flag In The Sand, to support our patients, their families and friends with services such as:

  • Travel bookings
  • Hotel accommodation
  • London tours
  • Theatre and restaurant reservations.

Please email concierge@thelondonclinic.co.uk or call +44 (0)20 3219 3323 to learn more about how this service can help you.

We can support you and your family with travel bookings

Appointment enquiries: +44 (0) 20 3944 1073 Concierge service: +44 (0) 203 219 3323 Self-Pay service: +44 (0) 203 918 7301International office: +44 (0) 203 219 3266 Invoice and payment enquiries: +44 (0) 207 616 7708 General enquiries: +44 (0) 20 3918 9135

Breast services appointments: +44 (0) 207 616 7653 Diagnostics appointments: +44 (0) 207 616 7653 Endoscopy appointments: +44 (0) 207 616 7760 Eye centre appointments: +44 (0) 207 616 7768 Haematology appointments: +44 (0) 207 535 5503 Kidney services appointments: +44 (0) 207 224 5234 Liver services appointments: +44 (0) 207 616 7719 Physiotherapy appointments: +44 (0) 207 616 7651 Radiology appointments: +44 (0) 207 616 7653

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