Preparing for your stay

When you to come for your stay at The London Clinic, please bring the following along with you:

  • Copies of your medical information – for example any X-rays, scans or medical records relating to your treatment
  • A list of your current medication (including creams, ear/eye drops, inhalers, herbal or over-the-counter preparations) and dosages, along with any medication you take in its original packaging (not decanted into a pill box)
  • Nightwear, underwear and a dressing gown
  • Non-slip slippers, or slippers with a good grip, to help avoid any slips and falls
  • Toiletries (we provide towels, soap, shampoo and shower caps)
  • Comfortable clothes to wear when you leave the hospital
  • Any magazines, books, laptops and chargers you would like to have with you
Please bring a list of your current medication

Making your stay as comfortable as possible

You will meet a variety of people who all have your care as their priority. You will be looked after by a team of doctors, clinical assistants, nurses, physiotherapists, pharmacists and many others. We also offer a chaperone service to all patients receiving treatment at The London Clinic.

When you arrive at The London Clinic, one of our patient liaison officers will meet with you to complete your paperwork and take payment information before one of our hospital porters shows you to your room and explains the facilities.

Our Concierge service

We are working in partnership with concierge specialists, Flag In The Sand, to support our patients, their families and friends with services such as:

  • Travel bookings
  • Hotel accommodation
  • London tours
  • Theatre and restaurant reservations.

Please email or call +44 (0)20 3219 3323 to learn more about how this service can help you.

We can support you and your family with travel bookings

Observing Ramadan

The London Clinic will always ensure that you are able to practice your religion while staying at the hospital.

In 2020, Ramaddan starts on Thursday, 23 April in the UK and ends in the evening of Saturday, 23 May.


Main numbers

General enquiries: 020 7935 4444 Appointments: 020 7616 7693 Self-Pay: 020 3219 3315

Contact numbers for service departments

Other numbers

Concierge service: 020 3219 3323International office: 020 3219 3266Invoice and payment enquiries: 020 7616 7708Press office: 020 7616 7676

Your call may be recorded for training and monitoring purposes.

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