The London Clinic works with all major UK private medical insurance companies and many international insurance providers.
If you’ve got private medical insurance, please contact your insurance provider before you visit The London Clinic to check your treatment is covered.
How to claim your treatment with private medical insurance
Most private medical insurers will require a GP referral before authorising your treatment.
If you’d prefer not to wait for an appointment with your GP, you can see a private GP at The London Clinic to speed up your referral.
Please make sure you speak to your insurer to confirm your policy covers your planned tests, procedures and treatment with your chosen consultant.
We recommend you keep checking this at each stage of your treatment, so you always feel fully informed and avoid unexpected charges.
The process for making a claim does tend to differ between private medical insurers. So do speak to your insurer to fully understand how to make a claim with them.
For hospital treatments, we have direct settlement processes in place with all major insurance companies, so you don’t have to worry about billing and payment.
How to book your appointment
Once you’ve spoken to your private medical insurer, you can book your appointment with a consultant at The London Clinic.
When booking your appointment, please have the following information to hand:
- The name of your private medical insurer
- Your membership number
- Your level of cover and details of the insurance scheme
- Your pre-authorisation code from your insurer (if provided)
- The name of the consultant you’d like to see - we can recommend leading consultants that suit your needs and circumstances.
- Dates and times you’re available for your appointment
What to expect from your bill
Once your treatment has finished, we’ll send your private medical insurer a final bill.
Please note some insurers will only cover part of your treatment, and all insurance policies contain different levels of excess charges. This means you may have to pay a charge yourself.
If there’s a charge to pay, your insurer will write to you to tell you about this.
If you have any costs to pay The London Clinic directly, we’ll get in touch through Patient Zone, our payment partner.
Private medical insurance providers we work with
The London Clinic works with all major UK private medical insurers and many international insurance providers.
How to choose your consultant
With our ‘Find a consultant’ tool, you can enter a range of search terms to help you find the right consultant for your circumstances.
Each consultant has a profile that allows you to find out about their experience, special interests and background.
You can search for a consultant in a number of ways:
- Search for a consultant who treats your condition
- Search for a consultant who performs the procedure you need
- Search for a consultant by service, for example, orthopaedics or digestive health
- Search for a consultant by name
Make a payment online
If you need to pay all or part of your bill then you can do so online via The London Clinic's payment portal. It's completely secure, is able to accept all major debit and credit cards including American Express, and allows patients to make a partial or full payment on your account with us at any time.