Arranging private insurance

Private medical insurance providers from the UK and overseas.

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The London Clinic works with all major UK private medical insurance companies and many international insurance providers.

If you’ve got private medical insurance, please contact your insurance provider before you visit The London Clinic to check your treatment is covered.

An international patient with a member of staff

How to claim your treatment with private medical insurance

Most private medical insurers will require a GP referral before authorising your treatment. 

If you’d prefer not to wait for an appointment with your GP, you can see a private GP at The London Clinic to speed up your referral. 

Please make sure you speak to your insurer to confirm your policy covers your planned tests, procedures and treatment with your chosen consultant. 

We recommend you keep checking this at each stage of your treatment, so you always feel fully informed and avoid unexpected charges. 

The process for making a claim does tend to differ between private medical insurers. So do speak to your insurer to fully understand how to make a claim with them. 

For hospital treatments, we have direct settlement processes in place with all major insurance companies, so you don’t have to worry about billing and payment. 

How to book your appointment

Once you’ve spoken to your private medical insurer, you can book your appointment with a consultant at The London Clinic.

When booking your appointment, please have the following information to hand:

  • The name of your private medical insurer
  • Your membership number
  • Your level of cover and details of the insurance scheme
  • Your pre-authorisation code from your insurer (if provided)
  • The name of the consultant you’d like to see - we can recommend leading consultants that suit your needs and circumstances.
  • Dates and times you’re available for your appointment

Book an appointment

Nurse manager on the phone

What to expect from your bill

Once your treatment has finished, we’ll send your private medical insurer a final bill.

Please note some insurers will only cover part of your treatment, and all insurance policies contain different levels of excess charges. This means you may have to pay a charge yourself.

If there’s a charge to pay, your insurer will write to you to tell you about this.

If you have any costs to pay The London Clinic directly, we’ll get in touch through Patient Zone, our payment partner.

Private medical insurance providers we work with

The London Clinic works with all major UK private medical insurers and many international insurance providers.

0800 056 7654

www.aviva.co.uk/health

0800 030 4687

www.bupa.co.uk

01475 492 222

www.cigna.co.uk

0345 602 3523

www.vitality.co.uk

0800 298 9588

www.wpa.org.uk

How to choose your consultant 

With our ‘Find a consultant’ tool, you can enter a range of search terms to help you find the right consultant for your circumstances. 

Each consultant has a profile that allows you to find out about their experience, special interests and background. 

You can search for a consultant in a number of ways:

  • Search for a consultant who treats your condition
  • Search for a consultant who performs the procedure you need
  • Search for a consultant by service, for example, orthopaedics or digestive health
  • Search for a consultant by name

Search our world-class private consultants

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Make a payment online

If you need to pay all or part of your bill then you can do so online via The London Clinic's payment portal. It's completely secure, is able to accept all major debit and credit cards including American Express, and allows patients to make a partial or full payment on your account with us at any time.

Pay online

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Get in touch

Speak to one of our team to find out more about arranging private medical insurance.