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General enquiries:
+44 (0)207 935 4444
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+44 (0)207 616 7693
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+44 (0)203 219 3315

Preparing for your procedure

The following information has been produced in accordance with the national guidelines from the United Kingdom Health Security Agency to prepare you for a procedure at The London Clinic. It is important that you follow these instructions, to ensure your surgery can proceed, otherwise it may be cancelled or postponed.

If you are unsure on what you need to do, please speak to your consultant or our Pre-Assessment team.

Limiting Exposure to COVID-19'

There is evidence that undergoing a procedure while coronavirus positive, or developing coronavirus during your recovery, can cause serious health complications and severely impact your recovery. It is therefore important that you minimise the risk of catching the virus or of passing it on to others. The best ways to do that are by being full vaccinated, wearing a facemask in busy indoor areas, washing hands regularly and keeping your distance from others where possible.

Health Assessment

Once a decision has been made to go ahead with treatment, your consultant will carry out an assessment to confirm what measures you need to take prior to your admission. They will check:

  • Your overall health and any existing health conditions
  • If you are fully vaccinated against Covid-19 - bring proof of your vaccination status to your consultation to save time
  • If you have any symptoms connected to Covid-19
  • Whether you have been in contact in the last 10 days with anyone confirmed or suspected of having Covid-19.

Depending on the outcome of this assessment, your consultant will ask you to follow one of the routes described below.

Option 1: No Self-Isolation

If you are having a minor to moderate procedure, have been fully vaccinated and have no health concerns, you will not be required to self-isolate. Instead, you will need to carry out a lateral flow test on the day of your procedure, and before arriving at the hospital. Please show the email or text confirming your negative result to our front of house team on arrival, and the admitting clinical team. 

Status

Minor to moderate surgery, fully vaccinated, with no existing health conditions

2-14 days prior

Attend on-site or telephone Pre-Assessment appointment, as required

Day of procedure

Complete lateral flow test, and bring email/text that confirms negative result with you

OPTION 2: SELF-ISOLATE FOR THREE DAYS

If you are having a minor to moderate procedure, but the assessment by your consultant has identified a concern, for example an existing health condition or that you have not been fully vaccinated, then you will need to self-isolate for three days prior to your procedure. You will also need to complete a PCR test two to three days prior, which our Pre-Assessment team will organise for you.

STATUS

Minor to moderate surgery, not fully vaccinated or with an existing health condition

2-3 DAYS PRIOR

Attend Pre-Assessment appointment, completing PCR test at the same time.

Start self-isolation period

WHAT NEXT?

Continue self-isolation until admission

OPTION 3: SELF-ISOLATE FOR 7-14 DAYS

If you are having a major procedure, you will have to self-isolate prior to admission. Your consultant will decide how long, which can be between 7 and 14 days. You will also need to complete a PCR test two to three days prior, which our Pre-Admissions team will organise for you. Attending essential medical appointments, while avoiding public transport, does not break self-isolation requirements. 

STATUS

Major surgery

7-14 DAYS PRIOR TO ADMISSION

Start self-isolation, while following social distancing and hand hygiene measures

2-3 DAYS PRIOR

Attend Pre-Assessment appointment

Complete COVID-19 PCR test

WHAT NEXT?

Continue self-isolation until admission

Essential Information during covid 19

Self-isolation is about minimising your interactions with other people, including household members. It is the most important thing you can do to protect yourself and others before your surgery, though we understand this may be challenging. If asked to self-isolate, you will need to:

  • Stay at home at all times (but you can use your garden if you have one)
  • Distance yourself from other members of your household
  • Not have any visitors in your home, including other family, except in circumstances where essential care is being provided
  • Avoid all gatherings
  • If you have a carer, they must self-isolate too.

We recommend that you arrange for food, medicines and other essential items be delivered to your home. If you are employed, you will need to take time off work, or work from home to fulfil the self-isolation requirements. Please discuss this with your employer.

Whether you are in one of our buildings, at home or at work, we advise that you take the following additional precautions to reduce your risk of getting or spreading the coronavirus.

Graphic showing tips to take

We recommend that you sanitise household surfaces and items used continuously, including mobile phones and TV remote controls.

Social distancing

At all times you should maintain vigilant social distancing as recommended by the UK government. This includes:

  • Avoid close contact and remain socially distant (two metres wherever possible) from anyone you do not live with or who is not in your support bubble
  • Wear a face covering in all enclosed public spaces.

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If you have any of the following symptoms, you must not come to the hospital for your appointment. Please contact us to re-book your procedure.

  • Fever equal to or above 37.8°C
  • New continuous cough (with or without sputum)
  • Sore throat
  • Difficulty of breathing/more breathless than usual
  • Nasal discharge or congestion
  • Loss of, or change in, normal sense of taste or smell

Inpatients (including those having a planned procedure or surgery) will be allowed visitors, but they will only be permitted to attend one at a time. Visitors must book the time and date of their visit in advance via the Ward Co-ordinator and must complete a lateral flow test at least 24hrs prior to their visit. Evidence of a negative result via text or email must be brought along to the visit.

Visitors wishing to see patients who are staying at The London Clinic are asked to familiarise themselves with the guidance below.

Summary

  • Contact the Ward or Department (via our General Enquiries number) to discuss the appropriate arrangements for visiting
  • One named visitor will be permitted to visit at a time
  • Visitors must provide evidence of a negative lateral flow test (unless visiting Level 4 of the Duchess of Devonshire Wing - see below), carried out within 24 hours of the visit. Evidence of a negative result via text or email must be brought along to the visit
  • Those visiting patients in Level 4 of the Duchess of Devonshire Wing (22 Devonshire Place), will be required to complete a PCR swab test and must bring evidence of a negative result along on their visit
  • Anyone showing any symptoms of coronavirus should not visit (persistent cough, fever, loss of sense of smell or taste)
  • Visitors arriving with any of the symptoms mentioned above, or without evidence of a negative lateral flow or PCR swab test, will be asked to leave and will not be able to visit a patient
  • Visitors will be required to wear a mask at all times, clean their hands regularly and follow social distancing rules.

​CARERS/ESSENTIAL CARE GIVERS 

Carers are required to follow the same testing regime as patients. A carer will initially be tested as part of a patient's pre-assessment process, and will be tested weekly thereafter. 

If a carer does not stay in the hospital with the patient, they will be required to have evidence of a negative test each time they visit.

Depending on the procedure being carried out, you may be required to attend a pre-assessment prior to admission. This is to assess whether you are healthy enough to go ahead with the planned procedure, and to confirm you have none of the symptoms linked to the coronavirus (see tab above). If you need additional testing, such as for Covid-19 or MRSA, then you will need to visit our main hospital at 20 Devonshire Place for the assessment.

If you are suffering with any of the symptoms, it may be that you have the coronavirus. If this is the case, please do not attend the pre-assessment and notify your consultant so they can reschedule your admission. You will be asked to self-isolate for 10 days and to complete a PCR test, before your admission can be rescheduled.

The risk of transmission of coronavirus in closed spaces, such as in buses, the London Underground and ferries, remains high. We recommend that wherever possible you travel to The London Clinic via a private vehicle. If this is not possible please use a taxi service. Keep the car well ventilated and sit as far away from anyone else in the car as possible.

We are continuing to minimise the spread of the coronavirus and ask for your support to keep everyone safe, including:

  • Arriving no more than 10 minutes before your appointment time
  • Limiting visitors to one person at a time, unless you need a carer and/or interpreter. We understand that this will be difficult for many of our patients and apologise for this essential requirement. Our team will provide you with as much support as possible during your visit
  • Use the machines at the entrance to check your temperature
  • Clean your hands using the supplied sanitiser. If you are wearing gloves, we will still require you to remove them and sanitise your hands in the same way. We ask that you do this at regular intervals during your visit
  • Wearing one of the surgical masks provided at our entrances. You will not need to wear a mask in your bedroom unless your nurse advises you otherwise
  • Respecting social distancing during your visit and ensure that you do not sit closely to others in the waiting rooms
  • Taking you straight to your room to complete any outstanding registration paperwork there. You may wish to bring your own pen.

If going ahead with your procedure required you to be fully vaccinated and to have completed a lateral flow test on the day of admission, please ensure that you bring proof of both with you and show them to our front of house and clinical admissions teams.