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Enquiries
General enquiries:
+44 (0)207 935 4444
Book an appointment:
+44 (0)207 616 7693
Self-pay enquiry:
+44 (0)203 219 3315

The latest information from The London Clinic

We know how difficult a time it is for you and we are here to support you as your trusted healthcare partner. This page provides information about what we, as a hospital, are doing during the coronavirus pandemic.

we are here to help

Independent healthcare providers have united in an unprecedented communal response to the significant challenges faced by the NHS as a result of the COVID-19 pandemic.

We, at The London Clinic, are proud to support our colleagues in the NHS in every way we can during this time. Whilst doing this, we are now also open and able to treat all patients including those with less urgent problems.

Exterior of The London Clinic

IMPORTANT NOTES

  • If you are due to be a patient, our admissions team will be in contact with you to arrange your attendance. Please note, to maintain the safety of our patients, we are not accepting visitors to the main hospital or to any of our locations.
  • To support our patients, video and phone consultations are now available with several of our specialist consultants and healthcare professionals.  Please view our consultant directory where you can find out more about our consultants, or directly enquire about their services.

Latest Patient information

UNDERSTANDING YOUR RISK

We urge that all patients and prospective patients be familiar with the latest UK Government guidelines on COVID-19.

Please note that we will not admit any private patient with possible COVID-19 symptoms.

If you are scheduled to come into the hospital (e.g. for a test or procedure) but have developed symptoms, please do not attend. Instead, call us on 020 7616 7693 and we will assist you further.

It is vital that you follow the advice to stay away from the hospital, for the safety of our current patients and staff.

Health and safety

Our reputation has been built on the exceptional levels of our medical expertise and our devotion to patient comfort and well-being for over 85 years, and this is no different during this time. 

We have developed very clear patient pathways for patients who attend the hospital to ensure you are safe whilst with us. This includes dedicated waiting areas, separate entrances for patient groups, increasing appointment times and social distancing. 

Patients will also be asked to wear masks on arrival while staff and consultants across the hospital are in full PPE.

THE IMPORTANCE OF SEEKING MEDICAL HELP

Doctor holding a patient's wrist

It is extremely important that people do not hesitate in getting checked out if they are in need of healthcare services.

If you are worried or are experiencing any serious symptoms, please get in touch with your GP, call 111 or use the NHS 111 online service. For emergencies, call 999.

Frequently asked questions

Please take the time to check if your question is answered below before contacting us.

All staff, patients and visitors are screened rigorously prior to entering our hospital and outpatients building.

All patients also have full pre-assessment tests including risk assessment and COVID-19 testing prior to admission to the hospital.

We are also exceeding Public Health England’s recommendations for testing staff and patients for the coronavirus.

We only offer COVID-19 tests to inpatients.

For the general public, we do offer Antibody tests, which will confirm if you have antibodies to the virus.

Book an Antibody test

Ensuring that you have a safe and comfortable visit to The London Clinic is our priority, which us why strict hygiene rules are in place. 

To protect the safety of our current patients and staff we are not currently accepting visitors. Please do not visit the hospital, unless you have an appointment which requires you to attend.

Please see our information sheets:

Cleaning has always been to a premium standard at the Clinic. We have now escalated them even further.

Any room or space where there is a belief, or fact of a COVID-19 patient, is triple- cleaned by our internal cleaning teams.

There are separate entrances for patient groups, increased appointment times and social distancing in place at the Clinic. Patients will also be asked to wear masks on arrival while staff and consultants across the clinic are in full PPE.

Social distancing and clinical meetings are being done remotely rather than in person. The safety of our staff is just as important to us as patient safety.

Yes. Whilst continuing to support our colleagues in the NHS, we have agreed with them to welcome private patients back to the Clinic. 

We have been providing support to various NHS trusts by carrying out diagnostics, surgery, chemotherapy, inpatient care (including non-COVID-19 ITU transfers) and urgent non-cancer surgery.  We will continue to support wherever we can.

We are pleased to confirm we are now open and are able to treat all patients, including those with less urgent problems.

Find a consultant

Our treatments

To make it easier, quicker and safer for you, video consultations are now available with several of our specialist consultants and healthcare professionals. 

We are taking extra measures to ensure that all patients have been contacted, however, if you have not yet heard from us, please use the enquiry form or speak to one of our Appointments team on .

ESSENTIAL INFORMATION

To minimise the spread of the coronavirus, we are no longer allowing visitors to see patients within our hospital. We understand that this may upset many of you, however, this precaution ensures the health and safety of our patients and staff. We hope you understand the necessity of doing this.

For those who have an appointment, please read the information leaflets provided:

Coming to an appointment

COVID-19 FAQs for patients

PRECAUTIONS

Whether you are in one of our buildings, at home or at work, we advise that you take the following additional precautions to reduce your risk of getting or spreading the coronavirus.

Graphic showing tips to take

The World Health Organisation explains more about the virus and the precautions you can take to protect yourself in this short video.

 

The symptoms are the following:

COVID-19 symptoms

Keep In touch on social media

We're sharing our news and updates related to COVID-19 on our established social media channels.

We feel that it's important to share positive news as well and we'll be using this space to highlight such activity by our staff, patients and supporters.

Facebook

The London Clinic's Facebook page has over 3,500 followers, with a high number engaging with our frequent posts.

LinkedIn

The London Clinic has a long established LinkedIn company page with over 16,900 followers. Posts are engaged with by our consultants.

Twitter

With over 2,600 followers, our Twitter feed is the place to go for the latest news from The London Clinic.

Main numbers

General enquiries: 020 7935 4444 Appointments: 020 7616 7693 Self-Pay: 020 3219 3315

Contact numbers for service departments

Other numbers

Concierge service: 020 3219 3323International office: 020 3219 3266Invoice and payment enquiries: 020 7616 7708Press office 020 7616 7676

Your call may be recorded for training and monitoring purposes.

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