The Patient Liaison team have all worked at The London Clinic for a number of years and take pride in the depth and breadth of expertise within the team. The patient liaison office is based on the ground floor of the main hospital site at 20 Devonshire Place and also The Duchess of Devonshire Wing at 22 Devonshire Place.

The team is able to deal with all types of administrative enquiries, aiming to provide a professional and patient friendly service to help you prior to and during your stay at The London Clinic.

The team deal with any administrative issues arising during your patient stay to ensure that they are dealt with promptly and can offer advice and help on issues such as insurance pre-authorisation procedures, settlement of your accounts, information on the financial aspects of your stay and to understand our billing process.

The team liaise with insurance companies on a daily basis in order to obtain authorisation for patients’ who are due to be admitted to The London Clinic and to ensure that patients’ are admitted to the Clinic expediently and efficiently. The team also liaises with foreign embassies for our overseas sponsored patients.

The team aim to make sure that your stay at The London Clinic is as smooth and enjoyable as possible but if you have any queries about your stay please contact us and we will try to assist you.