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General enquiries:
+44 (0)207 935 4444
Book an appointment:
+44 (0)207 616 7693
Self-pay enquiry:
+44 (0)203 219 3315

FREQUENTLY ASKED QUESTIONS

Find out the answers to any questions you may have about paying for your treatment.

One of our self-pay advisors will be happy to answer any questions you have. You can click on the make an enquiry button below, or give us a call on +44 (0)203 219 3315.

Make an enquiry

Call us on +44 (0)203 219 3315 to request a price or make your initial appointment. Or you can fill in our online form and we will get back to you.

Our self-pay team are here to assist. Simply call, or complete an online enquiry form, and one of our friendly team will discuss your requirements and help you understand your options.

Call on +44 (0) 203 219 3315

Make an enquiry online

You can use our 'Find a Consultant' search tool to search through our consultants depending on what your needs are. Please note that some consultants may request a GP referral.  Please call our team (+44 (0)203 219 3315) who will be able to advise you if a GP referral is needed.

Alternatively, our team are happy to put you in touch with a recommended consultant who can provide you with the care and expertise you need.

During your first consultation the consultant will carry out a full examination, take a medical history, discuss any symptoms that you may be experiencing, and assess your suitability for further diagnostic testing and any treatment that may be appropriate for you.

If you require a procedure, and it is offered under our All-inclusive scheme, our consultant will discuss the eligibility criteria with you. If not, you will be provided with a bespoke treatment quotation following your initial appointment.

The All-Inclusive Package includes: 

  • Pre-operative assessment
  • Professional fees including, for example, Consultant fees
  • Hospital fees including standard nursing, accommodation, and patient meals
  • Planned tests, assessments, treatments, drugs and dressings
  • Any dietetic assessment requested by your Consultant
  • The price of any standard prosthesis, if required
  • Planned X-rays, scans and physiotherapy that you require during your stay in hospital
  • Take-home medication that you require on the advice of or as prescribed by your Consultant for up to five days following discharge
  • Walking or personal aids such as crutches, sticks or reachers, if required
  • One post-operative consultation with your Consultant

Please be sure to read our patient terms and conditions. They give further information about what is included and excluded from the All-Inclusive Package treatment.

We are able to give All-Inclusive Packages for certain procedures. Please call us on +44 (0)203 219 3315 to find out if we offer this package for your treatment.

If your procedure is offered under the All-Inclusive Package suite, you will pay one set price (subject to eligibility). 

If your procedure is not offered as an All-Inclusive Package, following your initial consultation you will provided with a guide price or price range based on your individual needs, as advised by your consultant.

Alternatively, you can call the Self-pay team (+44 (0)203 219 3315) who will be happy to assist you with generic information related to pricing.

Our All-Inclusive Packages are available to UK residents. Eligibility will depend on your previous medial history and your current general health.

Your consultant will discuss this with you and provide advice on the best course of treatment for you.

Full payment for your treatment is required in advance. To make the payment process as simple as possible we can take payment over the telephone by debit or credit card or you can arrange a bank transfer.

Our team will call you a couple of days before your scheduled admission to discuss your preferred method of payment.

If you prefer to pay by personal cheque it is essential that this is received by us at least 10 working days prior to your appointment. Please let us know if you would like to do this.

If your procedure is covered by an All-Inclusive Package then any additional tests or procedures will be included in the package, with nothing more to pay.

If not, and your consultant requires additional tests or procedures to be performed, you may be asked to pay for these additional items separately. An itemised invoice can be provided by our team so you can understand any additional charges.

All-Inclusive Packages are not available for patients with private medical insurance or other forms of sponsorship. This is due to most insurers or sponsors requiring an itemised account which we are unable to provide under this scheme.

However, we are able to provide itemised statements for patients provided with bespoke treatment quotes.

The London Clinic is working in partnership with Chrysalis Finance to offer finance packages for patients paying for their own treatment.

Please use the online calculator provided by Chrysalis Finance to see what finance options are available to you.

We also accept payment by all major debit and credit cards and bank transfer.

If you or your consultant decide to cancel your treatment for any reason you will receive a refund of the amount paid less the costs of any chargeable items or tests which have already taken place.

Please see our full terms and conditions for further information about this.

We aim to arrange an initial appointment at a day and time that suits your schedule. Often, appointments can be facilitated within 24 - 48 hours.

No. You can see a consultant without a referral by contacting us directly.

However, you will need a referral to have any diagnostics tests, scans, or blood work carried out.  The London Clinic must have a referral from a medical doctor - who can be your GP or your consultant. All results will be sent back to the referring doctor.

A number of private GPs practice at The London Clinic, offering screenings and tests.

Yes. If you are currently eligible for NHS healthcare then this will not change.

Your consultant will discuss any concerns you have about this.

You can view all of our locations on our website. Depending on how you are travelling to The London Clinic, you can get to us in one of the following ways:

PARKING
The London Clinic is located in an area with parking meters and there are a number of public car parks nearby. However we recommend that patients travel by taxi, public transport or ask a friend or relative to drop them off.

TRANSPORT
The London Clinic is within walking distance of three underground tube stations, nearby bus stops and London railway stations.

LONDON UNDERGROUND
Baker Street Bakerloo, Circle, Hammersmith & City, Jubilee and Metropolitan lines.
Regent's Park Bakerloo line.
Great Portland Street Circle, Hammersmith & City and Metropolitan lines.

BUSES
18, 27, 30, 205, 453 and N18 stop on Marylebone Road adjacent to The London Clinic.

RAILWAY STATIONS
London Bridge Station Take the Jubilee line to Baker Street.
Waterloo Station Take the Bakerloo line to Regent’s Park.
King’s Cross and St Pancras Stations Take the Hammersmith & City, Circle or Metropolitan lines to Great Portland Street.
Euston Station The London Clinic is a 20 minute walk from Euston station. Alternatively, walk two minutes to Euston Square underground station and take the Hammersmith & City, Circle or Metropolitan lines to Great Portland Street.
Paddington Station Take the Bakerloo line to Regent’s Park.

AIRPORTS
Heathrow Airport Take the Heathrow Express to Paddington station, then change onto the Bakerloo line to Regent’s Park.
Gatwick Airport Take the Gatwick Express to Victoria station; then the Victoria line to Oxford Circus, change onto the Bakerloo line to Regent’s Park.

Chrysalis Finance 

The London Clinic is working in partnership with Chrysalis Finance to offer finance packages for our All-Inclusive Packages for patients paying for their own treatment.

Finance OPtions

Apply now to Chrysalis Finance

You no longer need to use your savings to pay for your All-Inclusive package – you can apply to spread the cost of your healthcare now with Chrysalis Finance using their simple 1,2,3 application.  

Please apply using access code: 124989 for The London Clinic.

Representative example
Amount Of Credit £240.00. Total Amount Repayable £2400.00. Repayable by 12 monthly payments of £200.00. Representative 0% APR variable. Example based upon ‘a medical procedure’ costing £2400.00 repayable over 12 months. Loans subject to status, terms and condition apply. 

Trustees of the London Clinic Ltd trading as The London Clinic is an Appointed Representative of Chrysalis Finance Limited, which is authorised and regulated by the Financial Conduct Authority to carry out the regulated activity of credit broking. www.chrysalisfinance.com.

CHRYSALIS FINANCE CALCULATOR

Chrysalis Finance Calculator

Please use the online calculator provided by Chrysalis Finance to see what finance options are available to you.

mEDICAL aDMISSIONS

A nurse with a patient

Facilitating acute admissions into The London Clinic whilst maintaining the highest levels of safety and care, supported by a consultant on-call rota.

Concierge service

Chauffeur loading suitcases into a luxury car

We can support our patients with travel, hotel accommodation, London tours, plus theatre and restaurant reservations.

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Main numbers

General enquiries: 020 7935 4444 Appointments: 020 7616 7693 Self-pay: 020 3219 3315

Other numbers

Concierge service: 020 3219 3323International office: 020 3 219 3266Invoice and payment enquiries: 020 7616 7708

Your call may be recorded for training and monitoring purposes.

Medical service numbers

Breast services appointments: 020 7616 7653 Diagnostics appointments: 020 7616 7653 Endoscopy appointments: 020 7616 7760 Eye centre appointments: 020 7616 7768 Haematology appointments: 020 7535 5503 Kidney services appointments: 020 7224 5234 Liver services appointments: 020 7616 7719 Physiotherapy appointments: 020 7616 7651 Radiology appointments: 020 7616 7653

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