Patient care
All the information our inpatients and outpatients need
The London Clinic delivers the most comprehensive range of services of any private hospital in the United Kingdom. Our focus is on providing our patients with expert and individualised treatments, ensuring their experience with us is the best it can be.
How we approach patient care
Exceptional patient care is only made possible by our talented and multidisciplinary teams – skilled nursing staff and leading consultants.
Their combined efforts and expertise can truly influence patient outcomes, as we strive to set new standards in care.
Introducing video consultations
As part of our overall mission of advancing healthcare at The London Clinic, we believe our patients should have complete peace of mind when it comes to how they plan their healthcare, along with the tools to empower them to make the right choices based on their specific needs.
We’re therefore pleased to be announcing the launch of an entirely new digital healthcare service, which will allow our patients to connect with world-class consultants, therapists and healthcare professionals from the comfort of their own homes – or anywhere they want.
Connect by The London Clinic is a technology platform and growing community of top doctors whom our patients can access for video consultations anywhere in the world depending on their needs. Connect covers a vast array of specialist areas – including cancer (radiotherapy and surgery), orthopaedics and gastroenterology – with internationally renowned consultants already signed up.
HOW your VIEWS HELP US
At The London Clinic we are committed to providing a high standard of care to our patients, their families and friends. This is one of our values.
We continually monitor and look for ways to improve the care we deliver.
We invite patients to complete a survey after their visit. We also monitor and share feedback, acting on the results.
A complaints procedure is in place for patients who may not be satisfied with our services.
Main numbers
General enquiries: 020 7935 4444 Appointments: 020 7616 7693 Self-Pay: 020 3219 3315
Other numbers
Concierge service: 020 3219 3323International office: 020 3219 3266Invoice and payment enquiries: 020 7616 7708Press office: 020 7616 7676
Your call may be recorded for training and monitoring purposes.