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General enquiries:
+44 (0)207 935 4444
Book an appointment:
+44 (0)207 616 7693
Self-pay enquiry:
+44 (0)203 219 3315

WELCOME TO The pharmacy team

The pharmacy team is based on the ground floor at the main hospital at 20 Devonshire Place and on the ground floor at The Duchess of Devonshire Wing at 22 Devonshire Place. The Pharmacy team supports patients, nurses and consultants to ensure that medicines are used to benefit patients.

One common misconception is that the pharmacy is only a ‘pill’ supply service.  Although this is a key part of what the team offers, making sure that patients receive the right treatments at the right time is at the core of pharmacy teams’ purpose.

Team activities

Pharmacy Technicians and other support staff make sure adequate quantities of essential medicines are available on wards to minimise delays to patients’ treatments.

Pharmacists monitor prescriptions daily to ensure that treatments are effective and safe for the patients.

Procurement team members take great care to maintain adequate levels of stock so that patient care is not compromised even under exceptional situations (for example obtaining drugs not readily available on the NHS).

Complex conditions

The London Clinic cares for a wide range of patients, some with complex conditions requiring expensive and unusual medicines. The team members are trained and developed to a high standard to enable them to provide a customer focused and responsive service to patients.

Patient focussed

One example of this is seen in self-paying patients who if on expensive medicines that may be a financial challenge to the patient, may be offered at a discounted rate in order for the patient to continue with treatment.

The pharmacy team is unique and one of a kind, focused on the patients. All are specifically trained and the senior staff team members are still ‘hands on’ with patients. The team works alongside all of the departments in the hospital and is dedicated to being the very best it can be.

Medical Admissions

A nurse with a patient

Facilitating acute admissions into The London Clinic whilst maintaining the highest levels of safety and care, supported by a consultant on-call rota.

Concierge service

Chauffeur loading suitcases into a luxury car

We can support our patients with travel, hotel accommodation, London tours, plus theatre and restaurant reservations.

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Main numbers

General enquiries: 020 7935 4444 Appointments: 020 7616 7693 Self-Pay: 020 3219 3315

Other numbers

Concierge service: 020 3219 3323International office: 020 3 219 3266Invoice and payment enquiries: 020 7616 7708

Your call may be recorded for training and monitoring purposes.

Medical service numbers

Breast services appointments: 020 7616 7653 Diagnostics appointments: 020 7616 7653 Endoscopy appointments: 020 7616 7760 Eye centre appointments: 020 7616 7768 Haematology appointments: 020 7535 5503 Kidney services appointments: 020 7224 5234 Liver services appointments: 020 7616 7719 Physiotherapy appointments: 020 7616 7651 Radiology appointments: 020 7616 7653

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