Arranging private medical insurance

The London Clinic works with all major UK private medical insurance companies and many international companies.

If you have a private medical insurance, please contact your insurance provider before you visit the hospital to check that your treatment is covered.

Selecting your healthcare provider and sorting out your private medical insurance might be a complex process, especially if it's your first time using it.

Step 1

To access treatment through your private medical insurance you will first need to obtain a referral from your GP or a private GP.

Step 2

Then, you will need to confirm you are covered for the tests, investigations or treatment you need with your private medical insurer. This is so you can provide details of your cover and authorisation to us.

The best way to ensure you are covered is to contact your private medical insurer at each stage of your treatment.

Claims processes differ from insurer to insurer but they will be able to help you and guide you through the rest of the process.

For hospital treatments, we have direct settlement processes in place with all the major insurance companies so you don’t have to worry about billing and payment.

We just need you to provide details of your insurer, your registration number, your level of cover and scheme details and your pre-authorisation number which your insurer will provide.

Your bill – what to expect as an Insured patient

Once your treatment has finished, we will send your insurer the final bill.

Some insurers will only cover part of your treatment and all insurance policies contain different levels of excess charges, so please note that you may have a charge to pay.

If there is a charge to pay, your insurer will write to you to let you know.

We will also contact you via our partners, Patient Zone, who will let you know what, if any costs there are, and how to pay.

QUESTIONS

Should you have any questions regarding Private Medical Insurance at The London Clinic, please contact us on 020 7935 4444.

insurance companies

The London Clinic is recognised by all the UK’s major insurers. Contact details for each company are shown below:

Aviva 0800 056 7654 www.aviva.co.uk/health
AXA PPP Healthcare 01202 544 232 www.axappphealthcare.co.uk
Bupa 0800 030 4687 www.bupa.co.uk
CIGNA 01475 492 222 www.cigna.co.uk
Vitality Health 0345 602 3523 www.vitality.co.uk
WPA 0800 298 9588 www.wpa.org.uk

Choosing your consultant

When you are choosing the consultant you see, there are a number of things to consider before making your decision. Often your GP will help to guide you to a consultant with the specialist expertise to treat your condition but there are also some tips to help you make your choice:

Check your consultant is properly trained, qualified and experienced – the General Medical Council has a list of all qualified consultants and those who appear on the Specialist Register. This register shows that a consultant has specialised in his or her chosen field and has the experience necessary to treat your condition.
Research your consultant on the internet – find out about their training, qualifications and experience. Leading consultants at The London Clinic usually also practice in the NHS, often hold teaching posts and submit papers to medical journals.
Ask your GP for advice – if you have researched a consultant and would like your GP’s opinion, they should be able to give you support in your decision making.

Consultant search

Our consultant search tool helps you to choose a consultant. Each consultant has a profile that allows you to find out about their experience, special interests and background. You can search for a consultant in a number of ways: