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Enquiry form
General enquiries:
+44 (0)207 935 4444
Book an appointment:
+44 (0)207 616 7693
Self-pay enquiry:
+44 (0)203 219 3315

Arranging private medical insurance

Selecting your healthcare provider and sorting out your private medical insurance might be a complex process, especially if it's your first time using it. Therefore, The London Clinic listed below a step-by-step guide to make this journey easier and smoother for you.

Step 1  To access treatment through your private medical insurance you will first need to obtain a referral from your GP or a private GP. 

Step 2 Then, you will need to confirm you are covered for the tests, investigations or treatment you need with your private medical insurer. This is so you can provide details of your cover and authorisation to us.

The best way to ensure you are covered is to contact your private medical insurer at each stage of your treatment. 

Claims processes differ from insurer to insurer but they will be able to help you and guide you through the rest of the process.

For hospital treatments, we have direct settlement processes in place with all the major insurance companies so you don’t have to worry about billing and payment. 

We just need you to provide details of your insurer, your registration number, your level of cover and scheme details and your pre-authorisation number which your insurer will provide.

Should you have any questions regarding Private Medical Insurance at The London Clinic, please contact us on 020 3733 3597.

insurance companies

The London Clinic is recognised by all the UK’s major insurers.  Contact details for each company are shown below:

0800 056 7654
AXA PPP Healthcare
01202 544 232
0800 030 4687
01475 492 222
Vitality Health
0345 602 3523
0800 298 9588


Main numbers

General enquiries: 020 7935 4444 Appointments: 020 7616 7693 Self-Pay: 020 3219 3315

Contact numbers for service departments

Other numbers

Concierge service: 020 3219 3323International office: 020 3219 3266Invoice and payment enquiries: 020 7616 7708Press office 020 7616 7676

Your call may be recorded for training and monitoring purposes.

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