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General enquiries:
+44 (0)207 935 4444
Book an appointment:
+44 (0)207 616 7693
Self-pay enquiry:
+44 (0)203 219 3315

COMPLIANCE WITH THE CMA ORDER

On 1st October 2014, the Competition and Markets Authority (CMA) published the Private Healthcare Market Investigation Order 2014 (the Order) as part of the remedies required by its final report on the Private Healthcare Market Investigation.

The Order requires private hospitals to disclose certain information relating to referring clinicians. These are are set out for The London Clinic on this page.

How we support our consultants 

At The London Clinic, providing the best care for our patients is our priority.

We are honoured that leading physicians and consultants choose to run their private practice from our hospital using of state of the art facilities.

As a charity, we invest our surplus income in training and development programmes for our nursing and other specialist medical staff.

We also invest in our equipment and estate to ensure our patient’s receive the best level of care from our staff and consultants utilising the most up-to-date technology the industry has to offer.

We take pride in the services we offer to our patients and to ensure that our consultants are able to focus on providing high quality care, we provide support to consultants.

Consulting rooms

As a patient, attending a consultation can be worrisome and cause anxiety.

To minimise the worry patients may experience and to start any treatment required in a prompt and timely manner, we licence our consulting rooms to doctors on an hourly or sessional basis at market rates.

We have consulting suites on either Harley Street or Devonshire Place, which are rented to clinicians on an annual or sessional basis.  Sessional rooms are rented at a cost of £535 - £675 per month per session and consulting suites are rented at a cost of £40,000 - £50,000 per annum.

We consider that this represents a fair market value. A small number of suites are currently rented at rates outside this range and these are in the process of being reviewed.

The following low value services are also provided to referring clinicians with practising privileges at the hospital:

  • Basic workplace amenities such as tea, coffee, refreshments and stationery
  • General marketing support, including online marketing, consultant directories, GP education events
  • Operational and administrative services to facilitate the processing of patient admissions
  • General clinical services such as access to room space for Multidisciplinary Team meetings

clinical quality

Our mission to be the most trusted hospital and advancing healthcare underpins everything we do.

Since our incorporation in 1932 and subsequent charitable status in 1935, we have worked closely with leading consultants and medical professionals to provide first class patient-centric patient care. 

Establishing close working relationships with consultants across all hospitals is fundamental to our delivery of first class patient care across all our facilities. 

Our clinical quality processes are designed to ensure that we are able to manage complex services and facilitate the best possible care for patients.

In order to do this and to support our extensive range of complex specialisms, we have a number of clinical groups focused on the delivery of specific areas.  Some of these groups offer round-the-clock support to our most vulnerable and acutely sick patients.

Pain Management

We have a well-established Pain Management service lead by our Consultant anaesthetists. 

Consultants are remunerated at market rate for their work in developing and maintaining this key service.

Anaesthetic on-call rota

In addition, our pain management service is supported by our out of hours anaesthetic on-call rota. Consultants on this rota are remunerated at market rate for their services to this specialist field.

Multidisciplinary team meeting (MDT)

Regular Cancer (oncology) Multidisciplinary Team meetings are a vital component of The London Clinic’s Clinical Governance framework

The primary objective of our MDT meetings is to provide a formal mechanism for multi-disciplinary input into the planning of the initial treatment, and review of the ongoing management (whenever there are significant changes in therapy) of patients with cancer who are being treated at The London Clinic.

The MDT is responsible for confirming a cancer diagnosis, recommending a treatment plan and developing individual treatment pathways for patients.

We remunerate Consultant Radiologists and Pathologists for their attendance at our MDT meetings to ensure quality and consistency of this key service. Nominated Lead Radiologists and Pathologists are remunerated £250 per MDT. This payment is remuneration for the time spent reviewing patients imaging in preparation for the MDT and subsequent attendance.

General support services

Consultants with part time positions

At the London Clinic we are proud that some members of our consultant body also take up part-time positions at the hospital:

All our consultants are remunerated at a fair market rate for their services.

Pathology and Haematology

We have a range of immunologists, microbiologists and pathologist who together support our services through a network of highly qualitied and specialist consultants and medical practitioners.

Their rate is reflective of the services they provide our patients and adjusted accordingly from time to time to match market rates.

Further information can be found at The London Clinic Pathology centre, and at London Haematology.

Our other compliance activities

The London Clinic Gender Pay Gap Report 2019

This year, alongside all organisations with 250 or more employees we are publishing our gender pay gap. The gender pay gap is the difference in pay between men and women working at The London Clinic.

Gender Pay Gap Report 2019

We are required to publish data which includes employees, contractors and bank workers.

First page of The London Clinic Gender Pay Gap report

THE MODERN SLAVERY ACT (2015)

The London Clinic is a standalone independent hospital with registered charity status. Everything we do supports our core purpose as a charity, reinvesting the surplus we make to improve the healthcare provided to our own patients and to the wider community.

Our business practices

At The London Clinic we are proud of our vision to be the most trusted hospital. Our values of being caring, pioneering and inspiring reflect our core beliefs.

We developed the vision and values through working with our Trustees, management teams and staff, and these beliefs form the basis of all business decisions and relationships we have.

The London Clinic welcomes the opportunity to increase transparency and report on our efforts to ensure our supply chain remains free of any offences under the Modern Slavery Act 2015.

The London Clinic condemns any form of modern slavery and human trafficking. We operate a zero tolerance policy to any form of slavery.

We are committed to maintaining and enforcing robust and effective systems and controls to prevent slavery within our organisation. As a charitable hospital, we have a duty of care to report any Modern Slavery concerns and raise staff awareness.

The London Clinic is dedicated to best practice in the procurement of goods and services in all areas. As part of our initiative to identify and mitigate risk, we have written to our suppliers to inform them of our statutory duty and commitment to comply with the Modern Slavery Act. We expect the same from businesses we work with.

We have undertaken an internal audit of procurement to ensure that we maintain best practice and to ensure that our due diligence systems continue to be robust and effective. We will be assessing our supply chain to ensure that business relationships remain ethical, transparent and fair in line with our values.

In addition to these measures, we will be including a modern slavery clause in our standard terms and conditions for goods and services.

Policy

Our policy on Modern Slavery policy is available to all of our employees through our intranet. The policy reflects our commitment to acting ethically and with integrity in all our business relationships. The London Clinic’s Modern Slavery policy reminds staff of our culture of ‘speaking out’ should they have concerns in line with our ‘Raising a Concern at Work’ policy.

All employees are encouraged to report any potential breaches of our policy and we have safeguards in place for those who do so.

Medical Admissions

A nurse with a patient

Facilitating acute admissions into The London Clinic whilst maintaining the highest levels of safety and care, supported by a consultant on-call rota.

Concierge service

Chauffeur loading suitcases into a luxury car

We can support our patients with travel, hotel accommodation, London tours, plus theatre and restaurant reservations.

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Main numbers

General enquiries: 020 7935 4444 Appointments: 020 7616 7693 Self-Pay: 020 3219 3315

Contact numbers for service departments

Other numbers

Concierge service: 020 3219 3323International office: 020 3219 3266Invoice and payment enquiries: 020 7616 7708Press office 020 7616 7676

Your call may be recorded for training and monitoring purposes.

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