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Patient satisfaction

What our patients say about The London Clinic

The London Clinic takes pride in looking after its patients. From our dedicated staff to expert consultants, every effort is made to make their stay safe and as comfortable as possible.

 

We value feedback from patients and regularly monitor our own performance and listen to views of those using the hospital. The following findings are from patient surveys carried out during 2007 by an independent research company. The percentage results below show patients’ rating The London Clinic as either very good or excellent:

 

- Overall nursing care - 98%

- Overall impression of your consultant at The London Clinic - 99.9%

- Overall impression of admission - 95.9%

- Accommodation - 96.4%

- Sufficient information upon discharge - 96%

- Would recommend The London Clinic to family and friends - 97.3%

 

We endeavour to provide the best levels of care and are continually looking at ways to improve our services and facilities.

 

 

' This stay was a very traumatic and sudden experience for me, but the absolutely amazing staff and their wonderful care has made this difficult time so much easier to cope with.  A huge thank you to all who have been involved with my stay at the Clinic.'

 

Patient Satisfaction Survey

October 2007