To access treatment through your private medical insurance you will first need to obtain a referral from your GP or a private GP.  You then need to confirm you are covered for the tests, investigations or treatment you need with your private medical insurer so you can provide details of your cover and authorisation to us.

The best way to ensure you are covered is to contact your private medical insurer at each stage of your treatment.  Claims processes differ from insurer to insurer but they will be able to help you and guide you through the process.

For hospital treatments, we have direct settlement processes in place with all the major insurance companies so you don’t have to worry about billing and payment.  We just need you to provide details of your insurer, your registration number, your level of cover and scheme details and your pre-authorisation number which your insurer will provide.

insurance companies

The London Clinic is recognised by all the UK’s major insurers.  Contact details for each company are shown below:

Aviva (formerly Norwich Union)
0800 056 7654
AXA PPP Healthcare
01202 544 232
0800 030 4687
01475 492 222
Exeter Family Friendly
01392 353 500
General and Medical
01733 233 200
Groupama (now part of Simplyhealth)
0333 633 9001
020 8481 7760
0800 012 1328
Remedi (now part of Simplyhealth)
0800 854 929
0800 294 7302
Standard Life Healthcare (now part of PruHealth)
0800 333 350
0800 298 9588